The advent of the internet, PCs, and technology in general, such as RPA as a strategy, has brought about a true revolution in the way we manage and operate a business. And we cannot deny that the digital transformation has brought enormous benefits for businessmen and entrepreneurs.
Here we will talk about one of the most recent innovations in the area of productivity, quality control and operations in general, robotic process automation or RPA. If you do not know what RPA Software is, it is better that you continue reading because here you will learn why its benefits are changing the way in which companies operate.
What is RPA as a strategy?
RPA stands for robotic process automation, software focused on automating processes by programming bots based on algorithms, that is, on processes and rules that must be followed.
In other words, RPA is software that allows you to create and program bots so that they perform certain digital tasks for you. The objective is to delegate to the bots the performance of tasks based on algorithms and rules that are easy to understand and quickly learned by the Bot.
One of the clearest RPA examples that we can find is the automation in the response of messages through Bot. That’s right, those bots that reply to you in support chats are a form of RPA. We can also find RPA examples in finance and accounting processes such as preparing invoices or paying suppliers and payroll.
It is important to note that although chatbots are the most popular class of bots and the ones that always come to mind, this goes further. There are much more complex bots with a deeper scope for process optimization.
In general, any digital process that involves its completion using steps (algorithms) and rules, as well as being easy for the robot to learn, understand and process, can be automated. That is why robotic process automation can be used in many departments, thus improving their ROI (return on investment).
How can an RPA strategy benefit your company?
No matter how simple or repetitive the task may be, it takes time. For some companies, it is much more profitable to spend an employee’s time, work and energy on more complex tasks than on routine processes.
That is where a bot comes in, since through an RPA strategy you can program this kind of software to perform the simplest tasks for you. This way you can allocate time and energy to more complex and important tasks.
Final quality of your products
Another of the benefits that the implementation of RPA software has for companies is in the improvement of the final quality of the products. And it is that by automating quality controls, greater productivity, efficiency and precision are achieved by reducing the human factor.
The implementation of OCR (Optical Character Recognition) tools for data collection, testing, sensor management, among other examples, are ways in which you can implement quality RPA. Thus, you will improve the final quality of your products, as well as reduce production losses.
Reduction of errors in services
For companies that are dedicated to the execution of services, process automation turns out to be a good way to minimize errors in them. This is because many services are made up of threads that can be scheduled and automated.
In an ecommerce store, for example, we can reduce the rate of errors in shipping and logistics by automating the generation of guides, package tracking, etc. Other processes that can be automated reducing the investment of time and resources is the attention to complaints and customer support.
Reduction of general costs
Finally, you should know that the implementation of an RPA will imply a reduction in general costs for your company. For example, you can reduce your workforce or make it much more efficient by automating simple tasks and routine digital processes.
Bots can also attend to a greater volume of tasks in less time and with fewer resources, which allows companies to be more efficient and productive. In quality, RPA software robots allow errors and losses to be reduced, which minimizes losses for businesses, obtaining an attractive return on investment and in less time.
Is it difficult to implement an RPA strategy?
Not at all! One of the great advantages of RPA or robotic process automation software is that it can be adapted to different companies of all sizes and lines of business. This allows all companies, from small, medium and even large corporations to take advantage of its benefits.
The best way to implement an RPA automation strategy is to choose to go hand in hand with an expert provider who will take care of everything, from the project to its implementation and maintenance. This allows minimizing errors, as well as making the learning curve much shorter.
If you want to know how we help your company take advantage of the benefits of RPA software, register here to request a free Proof of Concept (PoC) or receive our eBook on robotic process automation.